Responsible Gambling
At Fafabet9, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.
Our Responsible Gambling Policy is effective as of 1 June 2026 and applies to all players accessing Fafabet9 from Australia.
Our Commitment
Fafabet9 takes its social responsibility obligations seriously. We comply with applicable Australian gambling regulations and work continuously to promote responsible gambling practices across our platform. We are dedicated to:
- Preventing underage gambling
- Providing tools that help players manage their gambling activity
- Offering access to professional support services
- Training our staff to identify and assist players showing signs of problem gambling
- Ensuring our marketing is responsible and not targeted at vulnerable individuals
Are You Gambling Responsibly?
Gambling is meant to be fun. However, it can become a problem for some people. Ask yourself the following questions honestly:
- Do you spend more money on gambling than you can afford to lose?
- Do you gamble to escape stress, anxiety, or depression?
- Have you lied to family or friends about how much you gamble?
- Do you chase losses by placing more bets?
- Has gambling affected your work, relationships, or finances?
- Do you feel irritable or restless when you try to stop gambling?
- Have you borrowed money or sold possessions to fund gambling?
If you answered yes to one or more of these questions, we strongly encourage you to use the tools available on our platform and to seek professional support.
Responsible Gambling Tools
Fafabet9 provides a range of tools to help you stay in control of your gambling. You can access these tools at any time through your account settings or by contacting our support team.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. This helps you manage your bankroll and avoid chasing losses.
Session Time Limits
You can set a maximum session duration. Once your session time is reached, you will be automatically logged out of your account.
Reality Checks
Enable regular on-screen reminders that show how long you have been playing and how much you have spent or won during your current session.
Cool-Off Period
If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets.
Self-Exclusion
If you believe you need a longer break, you can self-exclude from Fafabet9 for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected] or via live chat.
National Self-Exclusion — BetStop
Australia operates a national self-exclusion register called BetStop. Registering with BetStop allows you to self-exclude from all licensed Australian online wagering services simultaneously. We strongly encourage players who are struggling with problem gambling to register with BetStop.
Register at: www.betstop.gov.au or call 1800 238 786 (free call, available 24/7).
Underage Gambling Prevention
Fafabet9 strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we suspect that a player is under 18, we will suspend the account immediately pending verification.
If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. The following services can help:
Support Organisations in Australia
If you or someone you know is experiencing gambling-related harm, free and confidential support is available 24 hours a day, 7 days a week through the following organisations:
Gambling Help Online
Phone: 1800 858 858 (free call, 24/7)
Website: www.gamblinghelponline.org.au
Offers free counselling, online chat, and resources for people affected by gambling problems.
Lifeline Australia
Phone: 13 11 14 (24/7 crisis support)
Website: www.lifeline.org.au
Beyond Blue
Phone: 1300 22 4636 (24/7)
Website: www.beyondblue.org.au
MensLine Australia
Phone: 1300 78 99 78 (24/7)
Website: mensline.org.au
Financial Counselling Australia
Phone: 1800 007 007 (free call)
Website: www.financialcounsellingaustralia.org.au
For help managing debt and financial difficulties related to gambling.
Tips for Gambling Safely
- Set a budget before you start and stick to it
- Only gamble with money you can afford to lose
- Never chase your losses
- Take regular breaks during your gaming sessions
- Do not gamble when you are stressed, upset, or under the influence of alcohol
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Treat gambling as entertainment, not as a source of income
Contact Us
If you have any questions about our responsible gambling tools or need assistance, our support team is available 24/7:
- Email: [email protected]
- Live Chat: Available directly on our website
We are here to help. Your wellbeing is our priority.
Last updated: 1 June 2026